Apple will replace Retina displays on affected MacBook or MacBook Pro models for free within three years from the date of original purchase, or one year from October 16, 2015, whichever is longer. Affected customers that have already incurred out-of-warranty costs may be eligible for a refund through AppleCare support.
Affected customers can book an appointment with a Genius Bar or visit an Apple Authorized Service Provider to determine if their MacBook is eligible for coverage. Apple does not currently plan on announcing the Quality Program publicly on its support website, according to sources, but may contact some customers directly.
The reason of anti-reflective coating wearing off or delaminating includes the pressure of the MacBook keyboard and trackpad on the display when closed, and the use of incorrect third-party cleaning solutions with microfiber cloths. The issue often affects small areas of the screen, but sometimes encompasses the entire display.
In fact, Apple is apparently classing the issue as cosmetic damage that is not covered by the warranty, and repairs can cost up to $800 (£512) with a three-month warranty.
Which is why affected customers have teamed up and created both a Facebook group and a website about the issue, as well as a petition on Change.org for a replacement or repair programme.
As of 15 July, there are more than 3,000 people who've reported that they're suffering from the Staingate issue, so we expect it won't be long before the petition meets its target 5,000 supporters. If you're suffering or know someone who is, we'd recommend signing the petition to help get the issue sorted quicker.